Frequently Asked Questions
Everything you need to know about our cycling gear and services.
How do I determine the right size for cycling jerseys and bibs?
We recommend using our comprehensive size guide found on each product page. Our gear is designed for a performance fit; if you prefer a looser feel, we suggest sizing up.
What is your return policy for worn gear?
We offer a 30-day return window for items in new, unwashed condition with original tags. For performance reasons, we cannot accept returns on gear that has been used on a ride.
How long does domestic shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the order.
How should I care for my technical cycling apparel?
To prolong the life of your gear, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid fabric softeners and bleach to maintain moisture-wicking properties.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment options through Shop Pay for qualifying orders.